Warehousing

Industries

Warehousing

Evolving customer behaviour is disrupting the supply chain industry. The pressure to increase efficiency and profitability in workplaces and distribution centres is real. Supply chain managers need to innovate and digitise to achieve an intelligent, seamless, integrated systems management, all with the least expense and while caring for the environment. It is in the warehouse where it all happens.

At the heart of inventory management is accuracy of data and movement of goods.

Planning

Receiving goods to delivering it, space design, advanced information, visibility, analytics and close control and monitoring are imperative in determining the successful operations of any warehouse.

Inventory Accuracy and Visibility

Manual tasks in inventory management often results to inaccurate data gathering. The lack or insufficiency of an inventory management system can lead to repeated errors in inventory count. The reporting system must provide data visibility and accuracy for quick decision making and course correction.

Space Optimisation

As products move, inventory fluctuations happen and space availability becomes critical. Failure to maximise inventory space significantly affects daily inventory flow, cause supply/delivery issues and delay order fulfilment.

Picking Optimisation

Speed is essential in fulfilling orders and picking inventory. When people do these activities manually on a rush, mistakes in inventory accuracy, receiving and put-aways happen. These errors are further magnified when inventory operations use and rely on a paper-based system. Accountability and efficiency are then compromised.

The right warehouse management system enables warehouse operations to always function at optimum levels.

Symphony WMS^TM allows the integration of all your warehouse operations, creating a seamless environment from the time an order is placed until the customer receives the item. This system allows the creation of an internal network that delivers accuracy and efficiency. With Add-on Modules including Symphony Billing^TM, Symphony ASRS^TM and Symphony RFID^TM, the hassles associated with manual data input are eliminated.

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Symphony gives you the right data you need when you need it. The Symphony WMS^TM accurately captures real-time data on receiving, put-away, transfer and picking to help improve response time, support planning and strategic decision-making on inventory changes and processes in your warehouse.

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Human and machine-readable identification (barcoding and RFID) and confirmation processes are the keys to speed up and meet time-sensitive orders. The Symphony Multi-Modal Solutions^TM range from RFID, barcode system, Voice Picking, Smart Glass and Measurement Technology that allows for accurate, faster execution of warehouse activities.

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The Symphony WMS^TM can automate decision making from ASN (Advanced Shipment Notices) to receiving, system-directed put-aways, picking, replenishment and shipping. The system does the thinking, analysis and recommends the plan of action for operator to reduce and eliminate human errors.

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Recommended Symphony Products

Warehouse Management

Automate your inventory processes with real-time accuracy whenever, wherever your warehouse facility maybe.

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Order Management

Symphony Order Management System™ streamlines the order fulfilment process across an omnichannel supply chain.

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Distribution Management

The Symphony Distribution Management System™ controls the down-stream supply chain for distributors and tracks the planning, execution and reporting for promotions.

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"Symphony Warehouse Management System provides the solution to meet our business and operations needs, achieving 50% productivity gain from manual inventory movement and tracking to automated real time track and trace."

"We achieved 50% productivity gain and 23% manpower reduction with Symphony Warehouse Management System . Boon Software’s team understood our business, displayed technical competency and was able to deliver quality service delivery for our project success."

"Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS. "

"Tat Eng Industries is one of the leading fastener wholesale and retail supplier in Singapore. We required a solution to meets your business and operations needs for us to scale to our business to the next level. We implemented Symphony WMS and TMS and realised a 84% productivity gain in our business workflow. Boon Software was able to handle all queries and resolve our operational problems effective and promptly. "

Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS.

“Symphony is the answer for our logistics success. The solution provided robust functionality and control needed to run the business across the region without imposing higher overheads in IT Infrastructure and Technical staff.”

“The local users feel more confident, especially when our personnel are both IT and Operation literate, to use the system than to return to their comfort zone.”

“Symphony enabled our business to expand, achieve greater customer reach, increase revenue and retain our best customers. The system is simple to use, efficient and cost effective”.

“Symphony simplifies an otherwise complex process of running multiple warehouses and transportation operations across multiple markets and countries. We use several systems from the Symphony logistics suite and working on an integrated system, it gives us full control of our global supply chain operations with ease.”

"We are becoming a more data-oriented organisation. It’s no longer just the management team that requires these statistics. We task our managers to review our daily operations stats regularly and monitor our inventory information real time. We also manage the hours of our teams, especially those on ground and on the road. Our team, our requirements and the business is growing and Symphony grows with us."

"We are extremely happy with the product. The system is well engineered with innovative features. We are able to generate audit and accounts reports using this software. We also want to compliment the software development and project team on developing a customized features that enhance positively on our transition experience. We are certain that our business will grow further after leveraging on the WMS function/features to aid in our warehouse operations."

“When a customer wants to know the status of a particular delivery, staff in either the Malaysian or Singaporean office can login to Symphony OMS, TMS and WMS and answer their questions immediately. It's a real boost to customer service and internal efficiency. Customers appreciate the extra level of transparency. We received very positive feedback about this service.”

“KLB has a unique, complex and time critical warehouse operatIon. Boon Software understood our complex business requirements and provided a cost effective yet Thursday, 10 December 2020, 6 high performance solution that fits on top of our operations. We were able to see a major improvement instantly on our inventory, delivery accuracy and also a significant increase in our handling capacity. Down time is very costly for our business. With Symphony OMS, TMS and WMS deployed on Oracle Real Application Clusters, we have achieved 99.999% system uptime.”

"Niaga has a unique logistics model which comprise of warehouse, trucking and forwarding activity. We are aligned with our mission and acknowledge to improve our internal operational system with collaboration to Boon Software Indonesia. We are success to integrated data in each echelon of Supply Chain process by implementing WMS, TMS, OMS, Mobility and VMS module. We are sure to growth our market by advance symphony logistics system and strongly suggest to whom that need to improve their operational model for used this valuable system. Keep move forward with resilience and agile model of operational services."

"We engage Boon Software to support our operations by implementing Symphony WMS™. It’s excellent feature help us to digitalized and optimized our supply chain, make us possible to deliver better value, accuracy, and speed in our logistics operations. We trust Symphony WMS™ will continue offer satisfaction to our future's competitive market challenges."