Transportation

Industries

Transportation

With the growth of eCommerce and increase in worldwide demographics, almost 85 million packages are delivered daily all over the world. The transition of the logistics industry towards digitalisation and use of artificial intelligence is now on the rise. There is a constant demand for seamless, automated shipping process on air, land and sea.

Transportation management is not just tracking shipment. It includes all your processes and documentation before, during and after each and every delivery.

Omni/Multi-modal Optimisation

Planning for both consolidation and deconsolidation of freight for various modes of transfer across multiple carriers can be a complicated process. Manually executing this task makes it more time-consuming, error-prone and costly.

Capacity and Scalability

Failure to meet the needed operations capacity can create bottlenecks in inbound and outbound freight. Limited scalability can also create setbacks and significantly slow down processes.

Carrier Billing

Lack of accuracy in recording freight spend, receivables and patterns results to poor financial management. Problems in accounting, auditing and documentation take overbilling and issues chargebacks for granted, resulting to losses and poor customer satisfaction.

Collaboration with Shipping Partners

Inability to immediately access and pass data to partner carriers electronically increases inefficiency and errors in shipment planning. Delays in providing customers with shipping options and rates can result to a decline in sales and loss of clients.

Deliver productivity and profitability with real-time transportation logistics management.

Seamless product and order identification from the warehouse, truck and to the customer door is essential. The deployment of Symphony Multi-Modal Solutions^TM like the RFID and barcoding features reduces human errors and hard costs. This supports in managing transport hubs to execute Xdock, LTL/LCL, decoupling (head and tails operations) and many other transport solutions. Cost reduction can be achieved faster with the Symphony TMS^TM capability to do LTL/LCL consol/deconsol in transit.

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Tracking fleet movement has never been this easy with the web-based Symphony TMS^TM. Track and trace the status of any land, sea or air-borne vehicle in real-time, whenever, wherever. With automatic routing and assistance in the loading and movement of goods, never worry about errors in delivery again.

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Symphony can accurately provide the data on warehouse, cargo, vehicles, deliveries or even workers, at the exact time it is needed. This helps to systematically consolidate orders and optimise transportation activities for more productive and rewarding logistics operations.

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Having real-time status updates and alerts that goods are received in quality conditions is a service that the Symphony Logistics Suite^TM guarantees clients. This is extended to their clients too. There is no better way to sustain and grow the business than exceeding customer expectations consistently.

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With Symphony TMS^TM, seamlessly integrates everything to ensure that transportation operations are running smoothly. Adapt and implement an end-to-end system from order planning, resource planning, order execution, collection and payment monitoring, last-mile delivery solutions, vehicle management scaled for every business need.

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Recommended Symphony Products

Freight Management

Symphony Freight Management System™ helps shippers streamline supply chain operations and simplify the shipping process all nodes of air, land, and sea, for export and import operations.

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Vehicle Workshop Management

The Symphony Vehicle Management System™ enables fleet operators to monitor, report, document and automate vehicle transactions.

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Container Yard Management

Manage your entire container and port terminal operations on cloud. The Symphony Container Yard Management System™ seamlessly integrates gate management, inventory management, container survey and repair activities under one system.

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"Symphony Warehouse Management System provides the solution to meet our business and operations needs, achieving 50% productivity gain from manual inventory movement and tracking to automated real time track and trace."

"We achieved 50% productivity gain and 23% manpower reduction with Symphony Warehouse Management System . Boon Software’s team understood our business, displayed technical competency and was able to deliver quality service delivery for our project success."

"Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS. "

"Tat Eng Industries is one of the leading fastener wholesale and retail supplier in Singapore. We required a solution to meets your business and operations needs for us to scale to our business to the next level. We implemented Symphony WMS and TMS and realised a 84% productivity gain in our business workflow. Boon Software was able to handle all queries and resolve our operational problems effective and promptly. "

Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS.

“Symphony is the answer for our logistics success. The solution provided robust functionality and control needed to run the business across the region without imposing higher overheads in IT Infrastructure and Technical staff.”

“The local users feel more confident, especially when our personnel are both IT and Operation literate, to use the system than to return to their comfort zone.”

“Symphony enabled our business to expand, achieve greater customer reach, increase revenue and retain our best customers. The system is simple to use, efficient and cost effective”.

“Symphony simplifies an otherwise complex process of running multiple warehouses and transportation operations across multiple markets and countries. We use several systems from the Symphony logistics suite and working on an integrated system, it gives us full control of our global supply chain operations with ease.”

"We are becoming a more data-oriented organisation. It’s no longer just the management team that requires these statistics. We task our managers to review our daily operations stats regularly and monitor our inventory information real time. We also manage the hours of our teams, especially those on ground and on the road. Our team, our requirements and the business is growing and Symphony grows with us."

"We are extremely happy with the product. The system is well engineered with innovative features. We are able to generate audit and accounts reports using this software. We also want to compliment the software development and project team on developing a customized features that enhance positively on our transition experience. We are certain that our business will grow further after leveraging on the WMS function/features to aid in our warehouse operations."

“When a customer wants to know the status of a particular delivery, staff in either the Malaysian or Singaporean office can login to Symphony OMS, TMS and WMS and answer their questions immediately. It's a real boost to customer service and internal efficiency. Customers appreciate the extra level of transparency. We received very positive feedback about this service.”

“KLB has a unique, complex and time critical warehouse operatIon. Boon Software understood our complex business requirements and provided a cost effective yet Thursday, 10 December 2020, 6 high performance solution that fits on top of our operations. We were able to see a major improvement instantly on our inventory, delivery accuracy and also a significant increase in our handling capacity. Down time is very costly for our business. With Symphony OMS, TMS and WMS deployed on Oracle Real Application Clusters, we have achieved 99.999% system uptime.”

"Niaga has a unique logistics model which comprise of warehouse, trucking and forwarding activity. We are aligned with our mission and acknowledge to improve our internal operational system with collaboration to Boon Software Indonesia. We are success to integrated data in each echelon of Supply Chain process by implementing WMS, TMS, OMS, Mobility and VMS module. We are sure to growth our market by advance symphony logistics system and strongly suggest to whom that need to improve their operational model for used this valuable system. Keep move forward with resilience and agile model of operational services."

"We engage Boon Software to support our operations by implementing Symphony WMS™. It’s excellent feature help us to digitalized and optimized our supply chain, make us possible to deliver better value, accuracy, and speed in our logistics operations. We trust Symphony WMS™ will continue offer satisfaction to our future's competitive market challenges."