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Featured, Symphony Logistics Suite™
Order Management

Integrate your
end-to-end order
fulfilment process.

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Optimise logistics with Symphony OMSTM.

Symphony Order Management System™ streamlines the order fulfilment process across an omnichannel supply chain. It monitors all the incoming jobs and auto-generates billings after job completions and efficiently synchronises sub-contracting jobs with a follow-through invoicing. This creates a single order reference across the entire order fulfilment process for easy access referencing and analysis.

For a full enterprise solution, this single point of contact for all order entries can be dynamically routed to relevant logistics suite components in Symphony TMS™, WMS™, VMS™, FMS™ and CMS™, integrating an inbound and outbound flow to eliminate any duplication.

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Automate your entire ordering process accurately.

Order Entry Management

Lock and monitor all the incoming jobs and generate the appropriate billing after every job completion automatically ensuring 100% charge captures.

Billing Management

Customise the system fully and get alerts for payments and collections. Manage end-to-end billing requirements with smart, automatic accurate, timely invoices after every transaction.

Subcon Payment

Customised payment systems for 3rd party vendors and suppliers for an efficient, automatic, timely, accurate system-generated invoicing and payment tracking after every transaction.

Other features for Symphony OMS

  • Support multi-company or multi-department management
  • Audit Trail
  • Report Generator supports HTML, PDF, MS Excel, MS Word, CSV or TSV formats
  • Integration with Accounting System
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Symphony OMS™ optimises
your business.

Increase Productivity and Efficiency

  • Eliminate duplications and human errors
  • Ensure all jobs are billed accurately and on time, decreasing revenue loss
  • Autoroute orders to relevant Symphony Logistics Suite systems like Symphony TMS™ , WMS™, VMS™, FMS™ and CMS™

Convenient Real-Time Data Accuracy and Transparency

  • Transparent monitor of all incoming and on-going orders
  • Single order reference for easy data collation and analysis
  • Dashboards and KPIs ensures measures visibility

Symphony OMS™ is an integrated solution.

Order Management

Warehouse Management

Automate your inventory processes with real-time accuracy whenever, wherever your warehouse facility maybe. Symphony WMS™ streamlines everyday warehouse operations from ASN, receiving, put-away, replenishment, picking, and shipping with smart planning, decision automation, automated ABC categorisation, mobility, voice picking add-ons and many more.

Transportation Management

The Symphony TMS™ ensures seamless supply chain management throughout the planning, execution and measurement of Key Performance Indicators (KPI) in shipment and trailer operation.

Container Yard Management

Manage your entire container and port terminal operations on cloud. The Symphony CMS™ seamlessly integrates gate management, inventory management, container survey and repair activities under one system.

Freight Management

Symphony FMS™ helps shippers streamline supply chain operations and simplify the shipping process all nodes of air, land, and sea, for export and import operations.

Electronic Data Interchange

The Symphony Business Integration EDI™ is the implementation of the global standards in Electronic Data Interchange that has shifted the traditional exchange of printed documents into paperless transactions, configured to meet the requirements of every enterprise.

Application Programming Interface

The Symphony Business Integration API™ (Application Programming Interface) integrates business transactions across different platforms, applications and systems into real-time, shareable, user-friendly data.

Symphony optimises logistics for more than 1 million users everyday.

Know why it is their trusted logistics solutions provider.

Explore more case studies
"Symphony Warehouse Management System provides the solution to meet our business and operations needs, achieving 50% productivity gain from manual inventory movement and tracking to automated real time track and trace."
Melvin TangManager, Vistachem
"We achieved 50% productivity gain and 23% manpower reduction with Symphony Warehouse Management System . Boon Software’s team understood our business, displayed technical competency and was able to deliver quality service delivery for our project success."
Shaun ChiaDirector, Heritage Logistics
"Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS. "
Marcus Ong Senior Manager Operations, Goldenlink
"Tat Eng Industries is one of the leading fastener wholesale and retail supplier in Singapore. We required a solution to meets your business and operations needs for us to scale to our business to the next level. We implemented Symphony WMS and TMS and realised a 84% productivity gain in our business workflow. Boon Software was able to handle all queries and resolve our operational problems effective and promptly. "
Lee Pei SzeSystem Analyst, Tat Eng Industries
Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS.
Marcus OngSenior Manager Operations, Goldenlink
“Symphony is the answer for our logistics success. The solution provided robust functionality and control needed to run the business across the region without imposing higher overheads in IT Infrastructure and Technical staff.”
MD FahtularaziProject Manager, PIL Logistics
“The local users feel more confident, especially when our personnel are both IT and Operation literate, to use the system than to return to their comfort zone.”
Raymond HuangGroup General Manager, PIL Logistics
“Symphony enabled our business to expand, achieve greater customer reach, increase revenue and retain our best customers. The system is simple to use, efficient and cost effective”.
Ivan LimBusiness Development Manager, Hock Cheong Logistics
“Symphony simplifies an otherwise complex process of running multiple warehouses and transportation operations across multiple markets and countries. We use several systems from the Symphony logistics suite and working on an integrated system, it gives us full control of our global supply chain operations with ease.”
James PehManaging Director, Evermarch Logistics
"We are becoming a more data-oriented organisation. It’s no longer just the management team that requires these statistics. We task our managers to review our daily operations stats regularly and monitor our inventory information real time. We also manage the hours of our teams, especially those on ground and on the road. Our team, our requirements and the business is growing and Symphony grows with us."
Cayden LeeManagement Support, CEL Logistics Sdn Bhd
"We are extremely happy with the product. The system is well engineered with innovative features. We are able to generate audit and accounts reports using this software. We also want to compliment the software development and project team on developing a customized features that enhance positively on our transition experience. We are certain that our business will grow further after leveraging on the WMS function/features to aid in our warehouse operations."
Goh Ting RuiBusiness Development Manager, KNH Services Pte. Ltd.
“When a customer wants to know the status of a particular delivery, staff in either the Malaysian or Singaporean office can login to Symphony OMS, TMS and WMS and answer their questions immediately. It's a real boost to customer service and internal efficiency. Customers appreciate the extra level of transparency. We received very positive feedback about this service.”
Desmond LinGeneral Manager, LTH Logistics
“KLB has a unique, complex and time critical warehouse operatIon. Boon Software understood our complex business requirements and provided a cost effective yet Thursday, 10 December 2020, 6 high performance solution that fits on top of our operations. We were able to see a major improvement instantly on our inventory, delivery accuracy and also a significant increase in our handling capacity. Down time is very costly for our business. With Symphony OMS, TMS and WMS deployed on Oracle Real Application Clusters, we have achieved 99.999% system uptime.”
M. BaskarVice President of Business Process, KLB
"Niaga has a unique logistics model which comprise of warehouse, trucking and forwarding activity. We are aligned with our mission and acknowledge to improve our internal operational system with collaboration to Boon Software Indonesia. We are success to integrated data in each echelon of Supply Chain process by implementing WMS, TMS, OMS, Mobility and VMS module. We are sure to growth our market by advance symphony logistics system and strongly suggest to whom that need to improve their operational model for used this valuable system. Keep move forward with resilience and agile model of operational services."
Ronald SiartaDirector, Niaga Logistics
"We engage Boon Software to support our operations by implementing Symphony WMS™. It’s excellent feature help us to digitalized and optimized our supply chain, make us possible to deliver better value, accuracy, and speed in our logistics operations. We trust Symphony WMS™ will continue offer satisfaction to our future's competitive market challenges."
Alan KaryonoManaging Director, Borwita Citra Prima
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