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Supply Chain Management

Industries

Supply Chain Management

Supply Chain is a key element that shapes the future of business and digital transformation is powering its transition into a future-ready industry. Artificial intelligence, data standardisation and predictive modelling, blockchain are leading its industry technology evolution. Its capabilities are being innovated to support more efficient and effective business and approaches to cut costs, but also optimise revenue opportunities.

There are many barriers in evolving today’s
supply chain.

Increased Costs Throughout the Supply Chain

The costs of daily operational expenses are almost always increasing. If not properly accounted for or kept to a minimum, profit margins will be challenged and placed under pressure.

Complexity Due to Multiple Channels to Market

Due to the ever-changing market demands and currency fluctuations, logistics professionals should be flexible in their choice of channels. The key is to meet customer expectations in whatever way possible without sacrificing profitability and product safety.

Pressure to Meet Consumer Demands

Every industry is subjected to constant disruption due to the many choices available to today’s consumers. Speed, competitive pricing, product safety, eco-friendliness are some of the KPIs demanded by clients.

Managing Supply Chain Risk

The complexity of managing a business with warehouses, clients, suppliers, and other third-party service providers across territories, time zones, government regulations and weather conditions cannot be overemphasised. The risks and issues arising from this should always be calculated and systematically managed.

Seamless integration is the most practical solution.

Customising an internal supply chain network that integrates processes, facilitates interdepartmental collaboration and enables data sharing is the new standard for supply chain management. With the Symphony Logistics SuiteTM, every hub in the supply chain from production, warehousing to freight works together under one system. This equips enterprises with the necessary insights to make more informed decisions and set new KPIs for better-performing supply chain activities.

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The Symphony Logistics Suite™ accumulates and relays real-time data generated from all the operations throughout the supply chain. Stay updated of the dates and times of the next cargo load, the location of a truck in the fleet at a distant warehouse, or even the exact whereabouts of the on-ground team. Essential data is accessible 24/7.

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The Symphony Logistics SuiteTM address every part of supply chain and more. It's not just OMSTM, WMSTM and TMSTM. There is a comprehensive ecosystem that powers a global supply chain and dedicated systems and modules that are available and fully interfaced to digitise processes, generate data and solve problems.

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The Symphony Logistics SuiteTM is fully integrated with decision automation in almost all its processes. From receiving to put-away and picking, to transport planning and order management, a decision point may be automated or can provide suggested locations, next step or even provide information that promotes continuous improvement and cost reduction.

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Recommended Symphony Products

Symphony Mobility™

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Warehouse Management

Automate your inventory processes with real-time accuracy whenever, wherever your warehouse facility maybe.

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Transportation Management

The Symphony Transportation Management System™ ensures seamless supply chain management throughout the planning, execution and measurement of Key Performance Indicators (KPI) in shipment and trailer operation.

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"Symphony Warehouse Management System provides the solution to meet our business and operations needs, achieving 50% productivity gain from manual inventory movement and tracking to automated real time track and trace."
Melvin TangManager, Vistachem
"We achieved 50% productivity gain and 23% manpower reduction with Symphony Warehouse Management System . Boon Software’s team understood our business, displayed technical competency and was able to deliver quality service delivery for our project success."
Shaun ChiaDirector, Heritage Logistics
"Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS. "
Marcus Ong Senior Manager Operations, Goldenlink
"Tat Eng Industries is one of the leading fastener wholesale and retail supplier in Singapore. We required a solution to meets your business and operations needs for us to scale to our business to the next level. We implemented Symphony WMS and TMS and realised a 84% productivity gain in our business workflow. Boon Software was able to handle all queries and resolve our operational problems effective and promptly. "
Lee Pei SzeSystem Analyst, Tat Eng Industries
Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS.
Marcus OngSenior Manager Operations, Goldenlink
“Symphony is the answer for our logistics success. The solution provided robust functionality and control needed to run the business across the region without imposing higher overheads in IT Infrastructure and Technical staff.”
MD FahtularaziProject Manager, PIL Logistics
“The local users feel more confident, especially when our personnel are both IT and Operation literate, to use the system than to return to their comfort zone.”
Raymond HuangGroup General Manager, PIL Logistics
“Symphony enabled our business to expand, achieve greater customer reach, increase revenue and retain our best customers. The system is simple to use, efficient and cost effective”.
Ivan LimBusiness Development Manager, Hock Cheong Logistics
“Symphony simplifies an otherwise complex process of running multiple warehouses and transportation operations across multiple markets and countries. We use several systems from the Symphony logistics suite and working on an integrated system, it gives us full control of our global supply chain operations with ease.”
James PehManaging Director, Evermarch Logistics
"We are becoming a more data-oriented organisation. It’s no longer just the management team that requires these statistics. We task our managers to review our daily operations stats regularly and monitor our inventory information real time. We also manage the hours of our teams, especially those on ground and on the road. Our team, our requirements and the business is growing and Symphony grows with us."
Cayden LeeManagement Support, CEL Logistics Sdn Bhd
"We are extremely happy with the product. The system is well engineered with innovative features. We are able to generate audit and accounts reports using this software. We also want to compliment the software development and project team on developing a customized features that enhance positively on our transition experience. We are certain that our business will grow further after leveraging on the WMS function/features to aid in our warehouse operations."
Goh Ting RuiBusiness Development Manager, KNH Services Pte. Ltd.
“When a customer wants to know the status of a particular delivery, staff in either the Malaysian or Singaporean office can login to Symphony OMS, TMS and WMS and answer their questions immediately. It's a real boost to customer service and internal efficiency. Customers appreciate the extra level of transparency. We received very positive feedback about this service.”
Desmond LinGeneral Manager, LTH Logistics
“KLB has a unique, complex and time critical warehouse operatIon. Boon Software understood our complex business requirements and provided a cost effective yet Thursday, 10 December 2020, 6 high performance solution that fits on top of our operations. We were able to see a major improvement instantly on our inventory, delivery accuracy and also a significant increase in our handling capacity. Down time is very costly for our business. With Symphony OMS, TMS and WMS deployed on Oracle Real Application Clusters, we have achieved 99.999% system uptime.”
M. BaskarVice President of Business Process, KLB
"Niaga has a unique logistics model which comprise of warehouse, trucking and forwarding activity. We are aligned with our mission and acknowledge to improve our internal operational system with collaboration to Boon Software Indonesia. We are success to integrated data in each echelon of Supply Chain process by implementing WMS, TMS, OMS, Mobility and VMS module. We are sure to growth our market by advance symphony logistics system and strongly suggest to whom that need to improve their operational model for used this valuable system. Keep move forward with resilience and agile model of operational services."
Ronald SiartaDirector, Niaga Logistics
"We engage Boon Software to support our operations by implementing Symphony WMS™. It’s excellent feature help us to digitalized and optimized our supply chain, make us possible to deliver better value, accuracy, and speed in our logistics operations. We trust Symphony WMS™ will continue offer satisfaction to our future's competitive market challenges."
Alan KaryonoManaging Director, Borwita Citra Prima
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