Healthcare & Life Sciences

Industries

Healthcare & Life Sciences

As the healthcare supply chain remains as one of the most highly regulated and monitored sectors, the integration of AI to wearables, robotics to EHR analytics, tele and virtual health checks to advanced DNA and genomics, even 3D printing — is changing the way healthcare is applied and experienced by people. The rapid, unprecedented developments in the healthcare industry require consolidated data, inventory tracking and deliveries in the fastest and most accurate way possible.

Product integrity should never be compromised at any stage of operations.

Protecting Product Integrity

Safety, potency and integrity of healthcare products are of paramount importance. These must be guaranteed in every step of the process from the purchase of raw materials, manufacturing, packaging, storing and delivery to the end consumers.

Complex Industry Protocols and Regulatory Environment

Procurement of quality raw materials, storage safety, overnight shipping, hidden costs, local and international government regulations, fuel costs and currency fluctuations are all dynamic. Securing accurate data, tracking, responding to on-ground and online changes and monitoring success quality deliveries are prerequisites for business sustainability.

Inaccurate Charge Capture

Revenue leakage remains a key loss contributor for many enterprises. Many orders and service fees are under-coded, not accurately captured or totally missed.

Reducing Hospital Congestion

The sheer volume and sophistication of medical supplies and equipment are not always easily managed in hospitals and medical facilities. Clinical shipping, storage and inventory management are becoming a standard requirement.

Logistics and supply chain solutions is key partner for today’s healthcare and science industry.

Accuracy of records is a fundamental industry principle. With man and machine-readable identification codes using the Symphony WMS^TM, data captured is consistently error-free and reliable.

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The influx of medical information online has made consumers all over the world more demanding from the healthcare system today. Healthcare and life sciences companies are challenged now, more than ever, to deliver more personalised, effective and affordable medical solutions available for all. Our Symphony Logistics Suite^TM can help store data, improve inventory management, reduce unnecessary storage and holding costs. By improving productivity and efficiency, while lowering costs in your operations, Symphony Logistics Suite^TM can help maximise the productivity and efficiency of your operations.

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Provide healthcare professions with real-time patient information accessible anytime, anywhere with Symphony Mobility^TM. Accurate client data and focused emergency medical responses save lives.

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Mitigate revenue losses by shifting your entire order fulfilment and accounting process online with the Symphony OMS^TM. Automate the billing process, eliminate the manual and faulty flow of data across departments and make tracking of charges paperless and easy.

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Recommended Symphony Products

Transportation Management

The Symphony Transportation Management System™ ensures seamless supply chain management throughout the planning, execution and measurement of Key Performance Indicators (KPI) in shipment and trailer operation.

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Freight Management

Symphony Freight Management System™ helps shippers streamline supply chain operations and simplify the shipping process all nodes of air, land, and sea, for export and import operations.

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Vehicle Workshop Management

The Symphony Vehicle Management System™ enables fleet operators to monitor, report, document and automate vehicle transactions.

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"Symphony Warehouse Management System provides the solution to meet our business and operations needs, achieving 50% productivity gain from manual inventory movement and tracking to automated real time track and trace."

"We achieved 50% productivity gain and 23% manpower reduction with Symphony Warehouse Management System . Boon Software’s team understood our business, displayed technical competency and was able to deliver quality service delivery for our project success."

"Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS. "

"Tat Eng Industries is one of the leading fastener wholesale and retail supplier in Singapore. We required a solution to meets your business and operations needs for us to scale to our business to the next level. We implemented Symphony WMS and TMS and realised a 84% productivity gain in our business workflow. Boon Software was able to handle all queries and resolve our operational problems effective and promptly. "

Automotive Logistics is highly complex, accuracy and efficiency in inventory picking is critical and and we require to be connected our business partners. Boon Software was proactive in proposing solutions and pre-empting problems for us to achieve 60% savings in our warehouse with Symphony WMS.

“Symphony is the answer for our logistics success. The solution provided robust functionality and control needed to run the business across the region without imposing higher overheads in IT Infrastructure and Technical staff.”

“The local users feel more confident, especially when our personnel are both IT and Operation literate, to use the system than to return to their comfort zone.”

“Symphony enabled our business to expand, achieve greater customer reach, increase revenue and retain our best customers. The system is simple to use, efficient and cost effective”.

“Symphony simplifies an otherwise complex process of running multiple warehouses and transportation operations across multiple markets and countries. We use several systems from the Symphony logistics suite and working on an integrated system, it gives us full control of our global supply chain operations with ease.”

"We are becoming a more data-oriented organisation. It’s no longer just the management team that requires these statistics. We task our managers to review our daily operations stats regularly and monitor our inventory information real time. We also manage the hours of our teams, especially those on ground and on the road. Our team, our requirements and the business is growing and Symphony grows with us."

"We are extremely happy with the product. The system is well engineered with innovative features. We are able to generate audit and accounts reports using this software. We also want to compliment the software development and project team on developing a customized features that enhance positively on our transition experience. We are certain that our business will grow further after leveraging on the WMS function/features to aid in our warehouse operations."

“When a customer wants to know the status of a particular delivery, staff in either the Malaysian or Singaporean office can login to Symphony OMS, TMS and WMS and answer their questions immediately. It's a real boost to customer service and internal efficiency. Customers appreciate the extra level of transparency. We received very positive feedback about this service.”

“KLB has a unique, complex and time critical warehouse operatIon. Boon Software understood our complex business requirements and provided a cost effective yet Thursday, 10 December 2020, 6 high performance solution that fits on top of our operations. We were able to see a major improvement instantly on our inventory, delivery accuracy and also a significant increase in our handling capacity. Down time is very costly for our business. With Symphony OMS, TMS and WMS deployed on Oracle Real Application Clusters, we have achieved 99.999% system uptime.”

"Niaga has a unique logistics model which comprise of warehouse, trucking and forwarding activity. We are aligned with our mission and acknowledge to improve our internal operational system with collaboration to Boon Software Indonesia. We are success to integrated data in each echelon of Supply Chain process by implementing WMS, TMS, OMS, Mobility and VMS module. We are sure to growth our market by advance symphony logistics system and strongly suggest to whom that need to improve their operational model for used this valuable system. Keep move forward with resilience and agile model of operational services."

"We engage Boon Software to support our operations by implementing Symphony WMS™. It’s excellent feature help us to digitalized and optimized our supply chain, make us possible to deliver better value, accuracy, and speed in our logistics operations. We trust Symphony WMS™ will continue offer satisfaction to our future's competitive market challenges."